Property disasters like floods and fires can cause substantial damage to the structure and contents held within. Knowing what steps to take after a disaster strikes is crucial.

The first and most important step is to mitigate the damage. Mitigation involves reducing the severity of a damage, by intervening in the shortest timeframe. This ensures the event doesn’t cause further damage. Claims are won or lost in the first 72 hours, so early detection and intervention is crucial to minimise damage and ensure a fast and successful claim.

Helio Restoration is hyper-responsive in minimising damage and avoiding escalating repair and restoration costs, particularly for escape of liquid claims. Our processes, technology and highly experienced team ensure we are always ready to deliver a fast response.

Mitigation services with Helio

We provide:

  • 24/7 emergency response (catastrophe, storm and BAU claims)
  • Prevention of further loss
  • Risk and damage mitigation to people and property
  • Live video and data from site
  • Water extraction

To learn more about our mitigation services, click here.

After the mitigation phase is completed, usually the structure and contents require an additional step which is restoration.

Helio Restoration will be exhibiting at the upcoming UAC Norwest Sydney Underwiring Expo on Wednesday 10th August 2022. Come and visit us to learn why you should call us for your customers’ mitigation needs!


Jessica Hunter

0429 191 108

Escape of liquid
Fire & smoke damage
Storm & CAT response
Industrial machinery
Malicious damage
Drug labs