Whether it’s saving your customers’ irreplaceable items, or simply getting their lives back to normal faster, our people aim to make their tomorrow better.
Optimal mix of highly experienced people with deep industry understanding, with fresh new faces
Our highly-engaged team are driven by helping others in need, and we empower them to make the right decisions for a successful claim outcome
Highly sophisticated lifecycle management process to identify claim stages that typically break or fail, and automate tasks and reminders to proactively address them before they happen
Account management process proactively schedules routine meetings and reporting to ensure all stakeholders have a clear understanding of performance to address any potential issues proactively – ensuring complete transparency and accountability
Supplier alignment process aligns KPI’s of restotech suppliers with client goals and metrics for job acceptance, customer contact, initial site attendance and initial report
Escape of liquid
Fire & smoke damage
Storm & CAT response
5 tips to beat the water clock.
Headquartered in Sydney NSW, Helio Restoration provides mitigation & restoration services Australia-wide for residential, strata and commercial property claims. How can we help you?