Services overview.

We offer a 24/7/365 service Australia-wide for residential, strata and commercial property claims across all peril types. We help you get the best claim outcomes while minimising reputational and compliance risk.

  Escape of liquid

Our primary focus is on the mitigation and restoration of all types of water damage claims. Our internal specialists and proven restotech network have deep experience in water damage and mould remediation to ensure that any damage is contained, limited and remediated ASAP. Learn more about the Water Clock here.

  • Mitigation
  • Structural drying
  • Mould remediation
  • Hygiene testing
  • Infrared detection
  • Live video collaboration from site
  • Contents drying and remediation
  • Contents pack out and storage
  • Decontamination

 

  Fire & smoke damage

A fast response to fire damage is essential to limiting damage. We ensure that structure and contents are addressed for any exposure to smoke, soot, odour and other fire-related damage.

  • Odour neutralisation
  • Corrosion control
  • Smoke damage repair
  • Contents pack out and storage
  • Live video collaboration from site

 

  Storm & CAT response

We have managed over 65 catastrophe events in the past 17 years so are well versed in the logistics required to get to site fast for immediate intervention, at scale. Whether damage is caused by wind, hail, excessive rain or flooding, we know the battle is won or lost in the first 72 hours so fast intervention is essential.

  • 24/7 emergency response
  • National coverage
  • Deep expertise in water and mould damage
  • Hygiene testing
  • Infrared detection
  • Live video collaboration from site
  • Contents pack out and storage
  • Integration with repairers as needed

 

  Industrial machinery

We restore all types of machinery to their original working condition after damage – saving significant repurchasing and business interruption costs compared to replacement.

  Other peril types

We have expertise in handling all other peril types including but not limited to:

  • Biohazard
  • Malicious damage
  • Asbestos
  • Drug labs
  • Sewage

 

 

Escape of liquid
Fire & smoke damage
Storm & CAT response
Industrial machinery
Biohazard
Malicious damage
Asbestos
Drug labs
Sewage
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5 tips to beat the water clock.