When it comes to property damage, time is of the essence. The longer you wait to address the problem, the more damage it can cause. That’s why it’s important to take immediate action to prevent further damage to an insured’s property. One way to do this is through mitigation services.

Preventing further damage with the right equipment

When your customer’s property experiences water damage, drying and moisture extraction are two of the most critical steps to avoid further damage or hazardous mould growth. At Helio Restoration, we specialise in disaster mitigation and combine advanced equipment with experienced and skilled restorers.

Helping you navigate the mitigation process

At Helio Restoration, we know how frustrating it can be when your customers need to be made aware of what the mitigation process looks like. That is why our trained staff members will help you and your customers navigate the mitigation process from start to end.

Choosing a company like Helio Restoration allows you to reduce the severity of any damage to your customer’s property – making it faster for them to return to their normality and ensuring the entire process is as seamless as possible.

Common misconceptions about mitigation

“When a property disaster occurs, why rush? The damage is already done”

Secondary damage can sometimes be more devastating than the disaster itself. For example, untreated water left on carpets or walls for days can turn into mould. This means that a quick job is now turning into a more time-consuming and costly claim. To avoid further damage to happen, professionals need to intervene asap.

“It will cost less to replace rather than repair”

Repairing or cleaning can be very cost-effective when promptly done. In addition, various materials can be returned to their pre-loss conditions, saving time and money.

“The drying equipment can be turned off once the carpets and walls are visibly dry”

Turning off equipment before the time is right can cause further damage to structure and contents. Our technicians use specific measuring and testing equipment to determine whether the drying equipment has achieved normal moisture levels. Therefore, it is essential to rely on trained and skilled professionals such as the team at Helio Restoration.


Need help with your mitigation claims? Contact us today to discuss how Helio Restoration can help you.



Jessica Hunter

0429 191 108

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