Sydney, Australia – Tuesday 17 June 2022: Helio Restoration is pleased to announce the launch of its new brand, which will provide mitigation and restoration services throughout Australia for residential, strata and commercial property claims.

Helio Restoration

Headquartered in Sydney, Helio’s focuses on helping insurance businesses and their customers win the battle against water damage and other peril types through faster detection and intervention.

Helio focuses on amplifying the role of technology in the mitigation and restoration process to stop damage faster and, in turn, provide significant cost savings to insurers. Their live video streaming & collaboration app, coupled with predictive claim analytics, put the information in the insurer’s hands earlier to make the right decisions faster from site.

Helio Restoration is led by Glenn Lucas. Lucas has over 20 years of business leadership experience, most recently for Chubb Fire & Security as Managing Director.

Lucas said: “It’s an exciting time to usher in a new era of progressive restoration solutions to the Australian market. Our number one priority is to get customers back to normal faster, and we know that speed of response drives both cost reduction and a better customer experience.

This is especially crucial during the La Nina weather event we are currently in, with water and mould issues rising across the east coast. Water damage is complex for insurers, mainly because it can cause ongoing problems if the damage is not mitigated properly.

You have a proven recipe for successful claim outcomes when you combine a fast response infrastructure with the best technology, bots, and analytics.”

With over 17 years of experience in the insurance industry, Helio has successfully handled more than 55,000 claims – including 65 catastrophe weather-related events. The team is supported by a supplier network of 100 plus specialist restoration technicians Australia-wide, making them well-equipped to handle any size disaster.

Helio Restoration will be exhibiting at the upcoming NIBA/Underwriting Agencies of Australia exhibition in Melbourne on Friday, 20th May.


To learn more, visit:



Jessica Hunter

0429 191 108

Escape of liquid
Fire & smoke damage
Storm & CAT response
Industrial machinery
Malicious damage
Drug labs