If you are an insurer, you know the frustration of not being able to close claims seamlessly and efficiently. This causes delays and resentment in your customers.
Helio offers smart processes that provide complete restoration efficiency and accountability for insurance claims.
When you partner with Helio Restoration, you get access to a unique and premium way of managing the mitigation and restoration process.
Highest efficiency through processes and people
Our people aim to make your customer tomorrow better through the following:
- Optimal mix of highly experienced people with fresh faces driven to help others in need, empowering them to make the right decisions for a successful claim outcome
- IICRC certified
- Highly sophisticated lifecycle management process to identify claim stages that typically break or fail and automate tasks and reminders to address them before they happen proactively
- The account management process proactively schedules routine meetings and reporting. This ensures all stakeholders have a clear understanding of performance
- Supplier alignment process aligns KPIs of restotech suppliers with client goals and metrics for job acceptance, customer contact, initial site attendance and initial report
Restoration efficiency through integration with repairers
We integrate seamlessly with repairers to create a turnkey solution that provides complete accountability and management from FNOL to completion.
- working hand-in-glove with repairers
- Collaboration and sharing of damage information create a more streamlined restoration and repair experience
- Flexibility to align to clients’ existing operational models and who takes ownership at various claim stages
- Scalable for catastrophe weather events
Why wait for a disaster to strike? Instead, get in touch with one of our friendly team members or contact Glenn Lucas at the below number or email address for any media enquiries.
